{"id":833,"date":"2026-07-15T08:31:08","date_gmt":"2026-07-15T08:31:08","guid":{"rendered":"https:\/\/truesecco.com\/?p=833"},"modified":"2026-08-24T09:28:43","modified_gmt":"2026-08-24T09:28:43","slug":"giai-phap-giam-sat-van-hanh-cntt-itom-itsm","status":"publish","type":"solution","link":"https:\/\/truesecco.com\/en\/solution\/it-operations-management-itom-and-it-service-management-itsm-solutions\/","title":{"rendered":"IT Operations Management (ITOM) and IT Service Management (ITSM) Solutions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i ph\u00e1p IT Operations Management (ITOM) l\u00e0 h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t \u1ee9ng d\u1ee5ng v\u00e0 h\u1ea1 t\u1ea7ng CNTT t\u1eadp trung, cung c\u1ea5p kh\u1ea3 n\u0103ng theo d\u00f5i hi\u1ec7u su\u1ea5t \u1ee9ng d\u1ee5ng, d\u1ecbch v\u1ee5 kinh doanh v\u00e0 c\u00e1c th\u00e0nh ph\u1ea7n h\u1ea1 t\u1ea7ng CNTT theo th\u1eddi gian th\u1ef1c. Gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 ph\u00e2n t\u00edch hi\u1ec7u su\u1ea5t chuy\u00ean s\u00e2u, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u1ecfa thu\u1eadn d\u1ecbch v\u1ee5 (Service Level Agreement \u2013 SLA) v\u00e0 gi\u00fap doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o t\u00ednh s\u1eb5n s\u00e0ng c\u1ee7a h\u1ec7 th\u1ed1ng, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng cung c\u1ea5p d\u1ecbch v\u1ee5 CNTT.<\/p>\n","protected":false},"featured_media":824,"template":"","solution_category":[60],"class_list":["post-833","solution","type-solution","status-publish","has-post-thumbnail","hentry","solution_category-solution"],"acf":[],"_links":{"self":[{"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/solution\/833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/types\/solution"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/media\/824"}],"wp:attachment":[{"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/media?parent=833"}],"wp:term":[{"taxonomy":"solution_category","embeddable":true,"href":"https:\/\/truesecco.com\/en\/wp-json\/wp\/v2\/solution_category?post=833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}